Recover Forgotten SASSA Phone Number Now

Are you struggling to remember the phone number you used when applying for your SRD grant? You’re not alone! It’s a common issue that many people face. 

But don’t worry, I’m here to help you out. In this article, I’ll guide you through a step-by-step process to retrieve your forgotten SASSA phone number.

I’ll also provide information on the documents you’ll need and the questions SASSA might ask during the update process. 

Additionally, I’ll explain how you can change your phone number if you no longer have access to the old one.

Required Documents to Check Your Old Forgotten SASSA Phone Number:

Before we start recovering your forgotten phone number, let’s make sure you have the necessary documents ready:

ID Card Document: Ensure you have your South African ID card or another valid identification document.

Application ID or Reference Number: This unique number was given to you when you applied for your SASSA grant. If you applied in person, you can find it on the confirmation receipt provided during the application process. For online applicants, this number would have been sent to you via phone or email.

If you can’t find your reference number, don’t worry. You can follow my guide to track your reference number. Moreover, you can simply provide your ID document number to the SASSA representatives and explain that you’re missing your reference number. 

They’ll verify your identity to ensure you’re the rightful grant recipient. Then, they’ll provide you with your reference number and phone number details.

Steps to Take to Recover Your Forgotten SASSA Phone Number

So, you’ve got your ID card and Application ID ready. Now, let’s get started on recovering your forgotten phone number. Here’s what you need to do:

Visit Your Nearest SASSA Office:

• Use Google to search for “SASSA Office Near Me” to find the closest one.
• Give them a call to check their opening hours, usually from 8 AM to 4 PM, Monday to Friday.
• Make sure you have your ID document and SASSA application reference number with you.
• Head over to the SASSA office during their opening hours.
• Be ready for possible queues.
• Once it’s your turn, talk to the SASSA representative and explain that you’ve forgotten your phone number.
• Let them know you need their assistance in finding it.
• The representative will ask to see your ID document and application reference number to confirm your identity.
• They might also need to do biometric verification to ensure that you’re the rightful owner of the grant.
• After the verification process, they’ll provide you with the phone number you used for your SASSA application.
• If you no longer have access to that number, you can ask to update it to your new one for your SASSA grant.

Check Your Forgotten Phone Number Details Via Calling SASSA Helpline:

Now, here’s a clear guide to help you retrieve your forgotten phone number details by calling the SASSA helpline:

• Dial 0800 60 10 11 to connect with the SASSA helpline.
• When you call, listen to the automated voice message and press 1 to speak with a SASSA representative. (Remember, options may change, so select the one that lets you talk to a real person.)
• Once connected, tell the representative that you’ve forgotten the phone number used for your SRD R350 application.
• The representative will ask for your ID card number and application reference number to verify your identity.
• After verification, they’ll provide you with the cell phone number used for your SASSA application.
• If you no longer have access to the old number, ask if you can update it to your new one.