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Reset SASSA Password Online with Few Simple Steps

Resetting your SASSA password is simple and can be done step-by-step using the SASSA Services Website. With just a few easy steps, you can update your password. 

All you need is a device with internet access and the cellphone number you provided during your SASSA grant registration.

How to Reset SASSA Password

Step-By-Step Guide To Resetting Your Password

Access the SASSA Services Portal:

Find the Menu Icon:

  • Upon reaching the SASSA website, locate the menu icon at the top right corner, represented by three horizontal lines.
  • Click on the icon to expand the menu.
Click on the icon to expand the menu

Click on “Forgot your login details?” Option:

  • In the expanded menu, select the “Forgot your login details?” option.
  • You’ll be directed to the password reset page.
select the Forgot your login details

Provide Your ID Number:

  • Enter your ID number carefully, ensuring it matches the one used during your SASSA grant application.

Verify the OTP Code:

  • After entering your ID number, an OTP code will be sent to your registered phone number.
  • Enter the OTP code on the website screen for verification.
Enter your ID number

Set a New Password:

  • Upon OTP verification, you’ll be directed to a page to set your new password.
  • Create a strong and unique password using a combination of letters, numbers, and symbols.

Confirm the New Password:

  • Re-enter your new password to confirm its accuracy.

Submit the New Password:

  • Submit the reset password form to complete the process.

By following these steps, your SASSA password will be successfully reset, allowing you to log in to the SASSA Services Portal with your new password. Remember to securely store your new password to prevent future issues with login access.

Reset Your Password Through SASSA Office

  • Find the nearest SASSA local office or paypoint where you can reset your password or PIN.
  • Bring Your Valid South African ID Document:
  • Ensure you have your valid South African ID document or any other accepted form of identification with you.
  • Inform the SASSA representative at the office or paypoint that you need assistance with resetting your password or PIN.
  • You will be asked to provide identification details and may need to answer additional security questions to verify your identity.
  • Once your identity is verified, the SASSA staff member will assist you in resetting your password or PIN.
  • They will guide you through the process step by step.
  • You may receive a temporary password or PIN from the SASSA representative.
  • It is advisable to change this temporary password or PIN as soon as possible for security reasons.
  • Ensure you understand and follow all instructions provided by the SASSA representative carefully.
  • Ask for clarification if you have any doubts or questions about the process.

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