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How to SASSA Appeal Online for Decline SRD R350 Grant in 2024

If you’ve applied for the SASSA SRD R350 grant and received a rejection notice, don’t lose hope just yet. You have the right to appeal this decision.

First, you need to understand why your application was declined. Knowing the specific reasons for the rejection is crucial for a strong appeal. 

Maybe there was a misunderstanding or an error in your application – understanding this can help you address the issue directly in your appeal.

To start your appeal, first check the current status of your application. This step is important because it gives you a clear picture of where things stand with your application.

Once you have this information, you’re ready to file your appeal. Thankfully, you can do this online, which makes the process much more convenient. When filing your appeal, make sure to provide clear and detailed information about why you believe the decision should be reconsidered.

So, if you’re in this situation, remember, the SASSA appeal process is here to ensure fairness and give you a voice in seeking the assistance you require.

SASSA Appeal

SASSA Appeal Status Check – Important Steps to Follow

If your initial SRD grant application has been rejected by SASSA, you have the opportunity to challenge this decision through a structured appeal process, managed by the Independent Tribunal for Social Assistance Appeals (ITSAA). 

It’s important to remember that you have a 90-day window from receiving your rejection notice to file this appeal, so acting promptly and with accuracy is key.

The ITSAA typically takes around 60 to 90 days to review your appeal and make a decision. If your appeal is successful and ITSAA rules in your favor, SASSA’s original decision will be overturned, and you’ll start receiving your SRD grant payments. 

However, if your appeal is declined, you will be notified with a detailed explanation of the reasons behind this decision.

Important Steps Before Lodging an Appeal:

Before initiating your SASSA appeal for srd grant, it’s vital to log into the SASSA portal and verify that all your information, especially your 13-digit South African ID card number, is up-to-date and correct. Any errors or outdated information could lead to the denial of your appeal. 

Therefore, ensure that all your details on the portal are accurate. If you find any discrepancies, update your information promptly on the SASSA portal to avoid issues during the appeal process. 

Important information regarding SASSA appeal

How to Lodge SASSA Appeal for SRD R350 Grant Online

Here’s a step-by-step guide to help you navigate SASSA appeal for R350 grant:

  • Visit the SASSA SRD Appeal Website: Your first step is to access the official SASSA SRD Appeal website or SASSA appeal portal. Here is the link:
  • Enter Your Credentials: On the website, you’ll need to provide your 13-digit South African ID card number and the mobile number you used during the grant application.
  • Receive and Use the Verification PIN: After entering your details, you’ll receive an SMS with a PIN. Use this PIN on the website to proceed to the appeal section.
Enter your ID number and phone number
  • Select the Month for Your Appeal: In the appeal section, you will see records for each month. Select the month(s) you want to appeal for. Remember, you need to file separate appeals for each month that your grant was rejected.
you will see records for each month application
  • Attach Necessary Documents and Provide Reasons: To strengthen your appeal, attach all essential documents like recent bank statements, proof of residence, and your ID. Clearly state your reasons for the appeal, ensuring they align with SASSA’s guidelines.
  • Submit Your Appeal: Once you’ve attached all documents and filled out the necessary information, submit your appeal for review.
  • The Review Process: Your appeal will be reviewed by the Independent Tribunal, which generally takes about 60 to 90 days.
  • Check and Agree to the Declaration and Consent: Before submitting your appeal, make sure you read, understand, and agree to the terms in the Declaration and Consent Documents.
  •  Monitor Your Appeal Status: Regularly check the status of your appeal on the SASSA SRD website for any updates.

For those encountering the ‘Self Exclusionary Response Found’ status, I recommend perusing my detailed guide. It not only elucidates the meaning behind this status but also offers practical solutions to effectively address and resolve it.

Important information about appeal rejection

SASSA Appeal for R350 declined Reasons & What To Do After

Here’s a simplified guide to help you navigate SASSA declined appeal process effectively and understand the potential reasons for rejection:

Common Reasons for Appeal Rejection:

  • Identity Verification Failure: Often, appeals are rejected due to discrepancies in identity details between your application and the Department of Home Affairs records. Make sure your information matches exactly.
  • Receiving Another SASSA Grant: If you’re receiving another SASSA grant during the reconsideration period, your SRD Grant appeal is likely to be denied.
  • NSFAS Funds: Receiving funds from the National Student Financial Aid Scheme during the reconsideration period makes you ineligible for the SRD Grant.
  • UIF Payments: If you have received Unemployment  Insurance Fund benefits in the reconsidered period, it suggests you have another source of income, leading to appeal rejection.
  • Government Employment Status: Being employed by a government institution during the reconsideration period disqualifies you from the SRD Grant.
  • Age Restrictions: Applicants outside the age range of 18 to 60 during the reconsideration period are not eligible for the grant.
  • Deceased Record on DHA: If the Department of Home Affairs mistakenly lists you as deceased, your appeal will be rejected.
  • Alternative Income Source: Bank deposits exceeding R624 during the reconsideration period indicate another source of income, disqualifying you from the grant.
  • No Second Appeal Option: Once your initial appeal is declined, there is no further avenue to re-appeal to SASSA or the Independent Tribunal for Social Assistance Appeals (ITSAA).

If your appeal is denied and you still believe you qualify for the grant, you can consider a judicial review at the High Court. This is the final step in contesting your grant denial.


This article has outlined the essential steps and considerations for successfully lodging a SASSA appeal for r350 payment dates, offering hope for those initially facing rejection. 

From understanding the reasons behind a grant denial to navigating the system of SASSA appeal for r350 payment dates, the process, while structured, requires attention to detail and prompt action. 

Key points such as verifying personal information, adhering to appeal deadlines, and providing necessary documentation underscore the importance of a well-prepared appeal. 

The SRD grant appeal process embodies a commitment to fairness, providing a platform for applicants to voice their concerns and seek redress. As we move forward, staying informed and proactive remains crucial in navigating this vital aspect of social assistance in South Africa.

Frequently Asked Questions

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