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SASSA Change Banking Details for SRD R350 2024 Detail instructions

You can change SASSA banking details online, which is super easy and convenient. Just hop onto SASSA web portal and you’ll find it’s user-friendly and simple process.

Good news is, SASSA’s got you covered with different ways to get your grant. You can have it directly deposited into your bank account, or use a SASSA debit card – they work with VISA or MasterCard, so you can just withdraw your money from an ATM. 

There’s even a cardless method which is pretty handy, especially if you want to avoid the hassle of replacing cards at the Post Office.

SASSA Change Banking Details

SASSA Change Banking Details – Important Steps to Follow

By following these steps, updating your banking details with SASSA for the SRD R350 grant becomes simple. I also posted screenshots below so you can follow the required steps accurately.

Accessing SASSA’s Online Portal

First off, you’re going to start by visiting the SASSA website, which is Once there, if you haven’t done this before, you’ll need to log into your account. Don’t worry if you haven’t got an account yet. 

You can create one right on the spot. Just enter your personal details and the ones related to the SRD grant.

Account Setup for Different Users

If you are an asylum seeker or hold a special permit, you must register using your specific file number, your passport number, and the cell phone number used for your SRD grant application.

For South African citizens, it’s a bit simpler. Just use your 13-digit bar-coded ID number, the same one you used for your SRD R350 grant application.

Enter your13 digit barcoded South African ID number

Updating Your Banking Details

Once you’re logged in, look for the section labeled “How do I change my banking details” Here, you’ll initiate the process of updating your bank information. The system will prompt you to verify your identity – this is a crucial step for security.

Look for How do I change my banking details

Special Instructions for Asylum Seekers and Special Permit Holders

If you fall into this group, you need to provide identification details specifically asked for in the portal. Remember, you can only view your Pick ‘n Pay point for payments and are not allowed to provide bank account details.

Special Instructions for Asylum Seekers

Identity Verification for South African Citizens

As a South African citizen, you will be asked to enter your ID number for identity verification.

Receiving and Responding to the Verification SMS

After entering your identification details, SASSA will send you an SMS with a secure link. You’ll need to follow this link to proceed with updating your banking details.

Receiving and Responding to the Verification SMS

Choosing Your Preferred Payment Method

You’ll then choose how you want to receive your payments. This could be a bank payment, collection at a Post Office outlet, or via a cash send service.

choose how you want to receive your payments

Keep in mind, if you choose bank payment, the account must be in your name. SASSA doesn’t transfer funds to accounts held by someone else.

Review and Submit

Take a moment to review all the information you’ve provided. This is important to ensure there are no errors in your banking details. Once you’re satisfied that everything is correct, submit your information for processing. You will receive an SMS that your banking detailed are successfully updated

Processing Time and Effect on Payments

After submission, SASSA typically takes about 5 to 7 business days to update your details. Don’t worry, this won’t affect any pending payments. The changes will come into effect in the next payment cycle.

Checking Confirmation and Accuracy

It’s a good idea to log back into the portal once you receive a confirmation SMS from SASSA. This way, you can check that your banking details have been accurately updated.

How to Avoid Delay in SASSA Change Banking Details & Confirmation

By following these steps, you can make the process smooth and avoid unnecessary delays. Let’s go through what you need to do:

  • First and foremost, make sure every detail you enter is accurate. This includes your ID number, bank account details, and the branch code. Any incorrect or incomplete information can cause delays.
  • Double check every piece of information you’ve entered. This step is important because any small mistake can slow things down.
  • When you’re ready to submit, do it over a secure and stable internet connection.
  • only submit your application once. Sending it multiple times can confuse the system and delay your update.
  • If a week goes by and you haven’t heard back, log into the SASSA portal to check the status.
  • If you find that your details haven’t been updated on the portal, don’t hesitate to call the SASSA helpline or visit a local office. They can provide you with the latest update on your request.
  • Be patient while waiting for your updated details to be confirmed.
  • If there’s no confirmation after a reasonable period, take the initiative. Reach out to SASSA for an update.

You can also read detail guide on How To Change SASSA R350 Payment Method To Boxer?


Updating your banking details with SASSA for the SRD R350 grant is a crucial step to ensure uninterrupted financial support. 

The process, as outlined in this guide, is designed to be user-friendly and accessible, accommodating the diverse needs of all SASSA beneficiaries. 

Whether you’re a tech-savvy individual comfortable with online portals or someone who prefers the traditional methods of visiting offices or using phones, SASSA has made sure that updating your details is a hassle-free experience. 

It’s important to remember the key to a smooth update process lies in providing accurate and complete information, double-checking submissions, and being patient yet proactive in following up. 

As we move through 2024, keeping your banking information updated with SASSA not only ensures that you receive your grants without delay but also reflects responsible financial management. So, take charge, follow these simple steps, and continue to benefit from the financial aid that SASSA provides.

Frequently Asked Questions