In a significant move towards modernising its services, the South African Social Security Agency (SASSA) is focusing on the role of technology in enhancing its operations.
SASSA CEO, Ms. Busisiwe Memela-Khambula, and SASSA KZN Regional Executive Manager, Ms. Thamo Mzobe, are representing the agency at the 17th ISSA International Social Security Conference held in Bali, Indonesia.
SASSA Embraces Digital Transformation at International Conference
Highlighting the Role of Data and Digital Services
The conference, spanning three days, is set to underscore the importance of data and digital services in the realm of social security. Participants will explore how these elements are critical in shaping digital transformation strategies for social security institutions globally.
Engagement and Learning at the International Stage
By attending this prestigious event, SASSA demonstrates its commitment to integrating advanced technological solutions into its service delivery.
The agency’s participation in the conference offers a valuable opportunity for exchange and learning, allowing SASSA to gain insights into global best practices and innovative strategies in social security administration.
Towards a Digitally Enhanced Future for SASSA
The involvement of SASSA’s top officials in such a global forum highlights the agency’s proactive stance in adopting digital solutions.
This approach is pivotal in ensuring that SASSA remains at the forefront of efficient and effective service delivery, enhancing the overall experience and satisfaction of its beneficiaries.
The insights and knowledge gained from the conference are expected to play a crucial role in driving forward SASSA’s digital transformation initiatives.