What does the specific SASSA code mean? SASSA status checks are methods used to verify the status for official grants. Beneficiaries can track their applications through various platforms.

SASSA, is a social security agency in South Africa that provides monthly grants to the deserving. One important grant managed by SASSA is the Social Relief of Distress (SRD) Grant.

This article explains SASSA status check methods, the meaning of each SASSA status, and how to proceed with it. It also includes the types of SASSA grants and the eligibility criteria, how to apply for SRD grant, banking details for SASSA, and the procedure to appeal against a declined SASSA status.

What is SASSA?

SASSA, the South African Social Security Agency, is a public organization that administers grants for eligible citizens to combat poverty. Established in 2005, this agency provides social security by giving financial aid to many individuals, including the unemployed, disabled, child caretakers, and the elderly.

What is the SASSA Status Check?

The SASSA status check is a comprehensive procedure that helps people track their grant application progress. 

SASSA application status helps people know whether their application is approved, declined, or forwarded. Applicants can also check their pay date using the SASSA status check appeal.

Why Should Applicants Check SASSA Status Regularly?

When a person applies for SASSA grants, their application is cross-checked for various eligibility criteria, like verifying their personal information and income source. To know the current status of your application, a SASSA status check is necessary.

Applicants must keep checking on their SASSA statuses for the following reasons:

  • To stay updated about the application status and prevent delays.
  • To know why the application is pending or declined, so that they can take timely action.
  • To track the payment timelines to easily manage their finances.
  • To track the status of any submitted appeal.
  • To update or edit personal and bank details, according to the requirements.

What Can You Check Using the SASSA Status Tool?

The SASSA status tool is any online or physical service by the South African Social Security Agency to help citizens know their application status. Using a SASSA status tool, you can:

  • Apply for SASSA grants.
  • Check your application status.
  • Know the time when your payment is processed.
  • Payment date.
  • The grant amount you will receive.

How to Check SASSA Status Online: All Available Methods

The convenient methods for the SRD SASSA status check are given below:

How To Check SASSA Using SASSA SRD Website (SC19 Portal)?

To apply for the Social Relief of Distress (SRD) grant using official SASSA website, follow these steps: 

  1. Click on the official website link (srd.sassa.gov.za). 
  2. Tap on the SASSA Status ‘Check online’ section.
  3. Enter your national ID and contact number used for the application.
  4. Click the ‘Check status’ and the screen will display your application status.

Has Google Removed srd.sassa.gov.za?

Google has not removed the official SASSA status website. This is still the only authorised website by the South African Social Security Agency, and is still used for grant applications and SASSA status checks.

Some citizens who are using Google Chrome help found that the website is still working, but wasn’t loading on Google Chrome. It might have happened due to internet restrictions in your region, cache problems, or server errors. 

However, be aware of fake IDs that were caught spreading false information about it.

How To Check SASSA Status Via Whatsapp?

SASSA has an official WhatsApp contact number: 082 046 8553. You can also confirm this by checking their website.

  1. Save this official number in your phone contact list.
  2. Open the chat on WhatsApp and send the message “SASSA Status Check.”
  3. You’ll receive a message for further procedure.
  4. Select the relevant options to accurately check the status of your grant application.

This is their official WhatsApp, and they can also ask for your personal information, like your South African national  ID and phone number used during the application process.

How To Use The USSD Code For SASSA Status Check?

The USSD code for SASSA SRD Status check is *120*69277# or *120*3210#. 

  1. Dial this code on your phone.
  2. A menu will appear showing various options.
  3. Select relevant options like “SASSA status” or “SRD status”.
  4. Then enter your ID and phone number.
  5. Your SRD application status will appear.

How To Check SASSA Status With The Moya App?

The Moya App is a mobile application that provides digital services free of cost. You can use this app for SASSA status checks and grant payment dates.

  1. Install the Moya App from Google Play Store or App Store on your device.
  2. After opening the app, navigate to the ‘Services’ tab.
  3. Click on this tab, a menu with options appears before you.
  4. Find the SASSA SRD tab from the options list and click on it.
  5. Various options for SASSA beneficiaries will appear. 
  6. Click on the relevant option to navigate to the official SASSA website.

How To Check SASSA Grant Status On Govchat?

GovChat is an official website used to apply for SASSA SRD grants and check the status of R370 Grant applications. 

  1. Open the website by clicking on the link GovChat. 
  2. Click on the button ‘GovChat Now’.
  3. A pop-up showing three options will appear:
  • GovChat Now on Our App.
  • GovChat Now on Messenger.
  • GovChat Now on WhatsApp.
  1. Choose your preferred method and enter your credentials for the SASSA status check.

How To Check SASSA Status At Checkers, Shoprite, Or Pick n Pay?

SASSA grants can be obtained from specific retail stores that are partners of the South African Social Security Agency. These stores are also known as card swap sites where beneficiaries can also exchange their old SASSA cards with the new ones. Some designated stores for SASSA are:

  • Checkers
  • Shoprite
  • Boxer
  • Shoprite

Decoding Your SASSA SRD Application Statuses

When you apply for a SASSA status check, you will see different options that give your application status. You need to understand what that particular status means and how to proceed with it. Following are some SASSA statuses and their meanings:

SASSA StatusWhat Does It Mean?What To Do Next?
Period ApprovedYour application has been approved for a specific period (month), and you will soon receive payment.Check ‘Payday’. If payday is not available, it means that the grant isn’t processed. 
Reapplication PendingNo application received. It also appears when your application is incomplete.Send your complete reapplication using the official SASSA website.
Period PendingYour application has been received. Verification is pending.Keep checking on the status for further updates.
Period DeclinedYour application has been declined for this month.Request for application reconsideration through the official website.
Banking Details PendingYour application has incomplete banking details.Provide complete banking details through their website.
Application Complete/ SubmittedYour application process has been completed and will be verified every month.Check verification and payment status each month.
CanceledYour grant application is cancelled, and the reason will also be provided there.If the reason for cancellation seems invalid, reinstate through the official website.
Means Income Source IdentifiedYou’re not eligible because SASSA has found your income source.If that was a temporary income, appeal within 30 days. Provide a bank statement proof with it, showing no monthly income. 
Alternative Income Source IdentifiedYour monthly income is more than R595 per month, other than the child support grant.Verify it through the official website or Govchat. If rejection seems wrong, submit a reconsideration appeal.
Referred/ Identity Verification Failed/ Pending DHA VerificationYour application has been forwarded for verification, your ID or name doesn’t match with databases of Department of Home Affairs (DHA). Verify your identity through official SASSA or DHA departments.
SASSA Self-exclusion Response FoundYour application is rejected because you already receive financial aid by SASSA or other agency worth more than R370. Your government residence can also be a reason which is why your application is not approved. Appeal for reconsideration if this reason is not correct.
UIF RegisteredYou’re already registered for the Unemployment Insurance Fund (UIF).If it is incorrect, you can appeal against it.
Form Reference Number Not FoundYour application was not found by SASSA, either it was incomplete, or your ID might be wrong.This may be due to a technical error. Contact the SASSA toll-free helpline.
FailedYour application is neither approved nor rejected. It is not processed due to the wrong information provided.Contact SASSA for the exact reason and appeal if it is incorrect.

What is SASSA Identity Verification (e-KYC)?

SASSA Identity Verification confirms the information provided by the applicant for SASSA grants. This includes personal information submitted in your application, including: 

  • Your name
  • Father’s name
  • Family details
  • Monthly income

This verification also includes the electronic Know Your Client (e-KYC) process, which recognizes the applicant’s facial features. When a person’s identity is verified, they’re considered actual applicants and are called the true identity holders. 

Why is SASSA Identity Verification required?

SASSA requires identity verification to ensure a secure system:

  • To confirm the identity of the citizen who has applied.
  • To keep an accurate record of the individuals receiving grants.
  • To prevent scams and fraud in the name of grants.
  • To protect the funds provided for the public.
  • To check that only eligible citizens will receive grants.

How does SASSA verify your identity?

SASSA verifies your identity by matching the personal information you provided with the local database in the Department of Home Affairs (DHA). Some methods SASSA uses for identity verification include:

  1. Valid South African ID: ID number matched with DHA.
  2. Biometric Verification: Fingerprints are used for new grant applications.
  3. Facial Recognition: Used with biometrics to match your national ID photo.
  4. One Time Password (OTP)/SMS: OTP or a secure link is sent through SMS on the SASSA registered contact number.

Ensure Your Details Are Ready For Verification

The information provided must be accurate for a smooth and successful identity verification procedure:

  • Ensure that your ID number, name, and surname match your official documents.
  • If your surname and or any other detail has changed, ensure that you’ve updated them in DHA records.

Proceed To Verification Guidance

Verification guidance is also available on the official SASSA website. Ensure that your documents and information align with the provided guidelines for a smooth SASSA verification process.

SASSA e-KYC Status Check

To check whether you’ve completed the e-KYC identity verification process or whether it has been accepted for SASSA grant applications, follow the SASSA status check methods. 

Checking this status will prevent delays in your payment processing. The SASSA status check responses that confirm your e-KYC status are:

  • Referred: Your application is referred to other departments for identity verification.
  • Pending DHA verification: Your verification with DHA is pending.
  • Identity Verification Failed: Your identity verification has failed.

Why is e-KYC Mandatory for SASSA Grant Payments?

e-KYC is a digital system for identity verification. It is mandatory, along with biometric verification, to process grants for the following reasons:

  • To ensure the safety of the data you provided.
  • To avoid fraudulent activities.
  • To confirm you’re the actual person and not using someone’s ID.
  • To speed up the process.
  • To protect the database from duplicate accounts.
  • To avoid any delays in your payment.

How to Check SASSA Identification Verification Status for SRD 370?

To check your identity verification status with SASSA:

  1. Log in to the official SASSA website.
  2. Navigate and click on the Verification Page ‘My SRD Verification’.
  3. Provide your national ID number, the one you used to apply for the grant.
  4. Enter your mobile number. If it has changed, then first update it.
  5. Click “Verify” to submit your verification application.

What To Do If I Suspect An Identity Verification Issue?

SASSA approves your identity verification application if all the information matches with your DHA information records. You will receive verification through OTP or a verification link via SMS. But if it has been more than a month, contact SASSA offices directly.

  • You can visit the SASSA branch near you.
  • Or call their toll-free helpline (0800 601 011).

SASSA Grant Banking Details & Payments Requirements 

To get the SASSA grant payment, you must provide your accurate banking. If there’s any issue with your previous payment method, and you want to change your bank, ensure that you update your banking information also on SASSA website.

Updating SASSA SRD Banking Details

Update your banking details when:

  • Your bank account is registered with your national identity.
  • Your phone number is also registered in your name.

However, opt for other payment methods if you don’t have a bank account.

How Do I Update My Banking Details for SASSA Grants?

To change your bank account information with SASSA, follow these steps:

  1. Open the official website of SASSA.
  2. Click on the ‘Banking details’ section.
  3. Provide your national ID number and grant type.
  4. You may be asked for a copy of your national ID, bank statement, or proof of residence.
  5. After submitting these documents, you will receive SASSA banking details ‘Reset Link’ via SMS.
  6. Open the link and follow the instructions to enter new details.
  7. Click ‘Confirm’ to update your information.

After this, you’ve to confirm whether the bank details are updated or not using these steps:

  1. Open the official SASSA SRD website.
  2. Download the SRD bank detail form, fill and submit it.
  3. The bank will contact and verify after evaluation.
  4. You’ll be informed through SMS that your updated bank details have been verified.

How Can I Change My SASSA SRD Grant Payment Method?

If you want to change the payment method with SASSA, you can choose between ‘Bank Account’ or ‘Cash Send’. For this, you need to follow the same procedure as for changing banking details. 

  • After receiving the reset link on SMS, click on it and go to the ‘Cash Send’ option rather than filling in bank details. 
  • Confirm and submit to update your payment method for SASSA SRD grant. 

Note: It may take 3-5 working days to update your payment method or banking details.

How Do You Check Your SRD 370 Payment Dates?

The South African Social Security Agency will provide your payment dates when your payments are processed. You can also view the pay date through all the SASSA status check  methods. 

SASSA SRD R370 Payment Dates July 2025

Receive your SASSA SRD R370 or R350 grant payments in July 2025 between 9 to 5 p.m. according to the following schedule: 

Date Payday
25-07-2025Friday
26-07-2025Saturday
27-07-2025Sunday
28-07-2025Monday
29-07-2025Tuesday
30-07-2025Wednesday
31-07-2025Thursday

SASSA Payment Dates For The Year 2025-2026

SASSA has also released payment dates for various grants in the financial year 2025-26. 

MonthElderly GrantsDisability GrantChildren Grants
April 20252nd April 3rd April 4th April 
May 20256th May7th May 8th May 
June 20253rd June4th June 5th June 
July 20252nd July 3rd July 4th July 
August 20255th August 6th August 7th August 
September 20252nd September 3rd September 4th September 
October 20252nd October 3rd October 4th October 
November 20254th November 5th November 6th November 
December 20252nd December 3rd December 4th December 
January 20266th January 7th January 8th January 
February 20263rd February 4th February 5th February 
March 20263rd March 4th March 5th March 

Important Notes on SRD Payment Dates

Some important information related to SRD payment dates, include:

  • The ‘Payday’ shows when SRD grant payments are released.
  • The SRD R370 grant is processed in the last week of the month.
  • Do not rely on fake payment dates and rumors.
  • Keep checking the official website for up-to-date information

What is the SASSA Grant?

The monthly grants provided by SASSA to deserving South Africans for their financial assistance are SASSA grants. There are many types of SASSA grants designated for citizens, from the poor to elderly and child caretakers, etc.

Why does SASSA offer Grants?

SASSA provides these grants to reduce poverty in South Africa. It ensures a respectful monthly income for the people who cannot earn due to a poor health condition, disability, or age. 

SASSA Grant Types 

There are many types of grants provided by SASSA, which include:

  1. Social Relief Of Distress (SRD) Grant: Initiated for the unemployed during the time of COVID-19, worth R370 per month.
  2. Older Person’s Grant: For elderly who are above 60 receive an amount of R2310 or R2330 per month.
  3. Disability Grant: For disabled persons aged 18-59 years who cannot work. Their medical condition is confirmed with medical reports. The grant amount per month is R2310.
  4. War Veterans’ Grant: For Veterans wounded in World War II, providing R2330 per month.
  5. Child Support Grant: For child care givers under the age of 18 receive R560 grant.
  6. Foster Child Grant: The children whose upbringing is under the state are given to foster parents. Their foster parents receive a monthly grant of R1250 to manage the finances.
  7. Care Dependency Grant: For caretakers of children suffering from mental or physical disabilities, when the child is not under the care of the state. The care dependency grant amount is R2310.
  8. Grant-In-Aid: The elderly, war veterans, and the disabled require attendants for full-time care. They receive a grant of R560 each month to meet their expenses. For this, they require a medical assessment.

What is the SASSA SRD R370 Grant?

The South African Social Security Agency (SASSA) provided a special grant during COVID-19 for people who lost their jobs. Millions of South African citizens rely on SRD grants for their monthly expenditures. Initially, it was worth R350 per month. Due to increased inflation and bills, now it is R370.

Why is the SASSA SRD Grant Necessary?

A world bank report in April, 2025 shows that approximately 63% of the South African population is living in poverty. All these people depend on the government for their income source and manage their finances.

This alarming rise in poverty made it necessary for the South African government to provide Social Relief of Distress grants to the citizens. This grant provides a specific amount that helps relieve hunger and avoid social instability in the country. 

SRD Covid-19 Grant Extension

The SASSA SRD COVID-19 grant has been extended up to March 2026, with a budget of R422.3 billion allocated by the South African government. 

Role of SASSA SRD Grant in Addressing Unemployment

The SASSA SRD grant has played an important part in the lives of South Africans. It reduces poverty and alleviates the poor financial conditions of the grant beneficiaries.

  • People fulfill their daily requirements using SASSA grants, which help stimulate economic activities and boost demand for various products and services.
  • These grants also help people initiate their small businesses or invest in self-employment opportunities.
  • The grant covers the basic needs of food, health, and education, so people will focus more on developing their skills and hunting for jobs without worrying about food.
  • It can help create jobs in various sectors, which will boost the economy.

SASSA SRD Eligibility Criteria

To apply and become a verified beneficiary of SASSA grants, individuals must meet specific requirements. Fulfillment of these requirements will make a person eligible for SASSA SRD grants.

Eligibility for SASSA SRD Grant 2025-26

SASSA has revised its eligibility criteria for SRD grants for the year 2025-26. These requirements include:

  • The person must be a South African citizen or have a permanent residence or a permit holder with a registered national ID.
  • The applicant must be the main or only breadwinner of the family.
  • The applicant cannot be living abroad.
  • The applicant must not be living in a government-funded residence.
  • The age should be between 18 to 60 years.
  • The applicant must be unemployed or have a low monthly income.
  • The applicant must not be receiving any other public grants, e.g., UIF or NSFAS.
  • Hold a valid and registered contact number. 
  • Must allow and cooperate with SASSA for the verification procedure.

What Unemployment Status Qualifies for the SASSA SRD Grant?

SASSA eligibility criteria highlight that an unemployed person is eligible for the grant. However, if you can do something against this unemployment, then SASSA will not be responsible for providing you with a monthly grant. But an uncontrolled situation makes you eligible for SASSA SRD grants. You will qualify if:

  • There are fewer job opportunities in your field.
  • You’re unemployed due to COVID-19 effects.
  • Your company or employer is going through a downfall.
  • You lost your job due to the shutdown of your company.

How To Apply for the SASSA Social Relief of Distress Grant?

If you qualify for the SASSA, then follow these steps to apply for the SASSA SRD grant:

  1. Access the official SASSA website, srd.sassa.gov.za.
  2. Choose an option from a Permanent South African citizen or a special permit holder.
  3. Navigate to the application page and click ‘Apply for Social Grant’.
  4. Enter your registered contact number.
  5. SASSA will send a One-Time Password (OTP) to verify the account.
  6. You will be directed to the SRD application form.
  7. Fill the form including your name, email ID, residential address, and bank details.
  8. Provide your bank statement and unemployment proof in a PDF file.
  9. Submit the form and you’ll receive a confirmation message in which you’ll receive your Application ID and reference number for the SASSA grant.

Services Portal for SASSA Registration

SASSA provides an official services portal to citizens so that they can easily apply for the SASSA SRD grant. This is a website that provides various services for applicants. The services portal offers:

  • SASSA grant information and different types of grants.
  • Online applications and eligibility criteria for all SASSA grants.
  • Document submission option for verification of your application.
  • Status updates of your application.
  • Accessibility for everyone on their laptops and mobile phones.
  • Prevents long queues and waiting times for citizens.

How to Cancel R350 SRD Grant?

There’s no specific cancellation procedure for SASSA SRD grants. If you want to cancel the SRD grant application, then wait for it to be automatically cancelled when they find it has fake or incorrect information.

Check your SASSA SRD status; If it shows ‘cancelled’, then you don’t need to do anything. If it isn’t, then contact SASSA toll-free helpline (0800 601 011). They’ll ask you to provide the necessary details and then proceed with cancellation.

When SASSA R350 Grant End or Expire?

The SASSA SRD grant, initiated for unemployed individuals who were affected due to COVID-19, has often been extended for many years. The SASSA SRD R350 grant was scheduled to end in March 2025. However, it is extended up to 2026, and the grant amount is increased to R370 for relief. 

How to Get SASSA Grant Payment?

There are three major payment options for the SASSA SRD R370 grant, from which beneficiaries can obtain their SASSA grants:

  1. Bank Deposit: Provide bank account details in your application, including bank name, account number, and branch code. Your grant will be directly deposited into your account.
  2. Retail Stores: SASSA grants can also be received in affiliated retail stores. These include Pick n Pay, Shoprite, and USave.
  3. SASSA Black card: SASSA Black card, which was previously the Gold card, is used to directly take cash from an ATM. 

Which is The Best SASSA-friendly Bank?

The best banks to receive payments for SASSA beneficiaries are:

  • TymeBank
  • Post Bank
  • Capitec Bank

How to Check Your SASSA SRD Balance?

SASSA status checks should be regularly tracked for balance information. You can check your SASSA grant balance from different sources:

USSD Code

  • Dial 12032103 or 12069277#
  • Click on ‘SRD Balance’ from the given options.
  • Enter your national ID, and your balance will be viewed.

WhatsApp

  • Save SASSA official WhatsApp number 082 046 8553.
  • Open the chat and send a text ‘SASSA’.
  • Click on the link provided.
  • Enter your SASSA App ID and reference number
  • The SASSA balance will be displayed on the screen. 

ATM

  • Enter your SASSA black card and provide your PIN.
  • Choose ‘Balance inquiry’ from the list.
  • Your SASSA balance will be displayed.

Troubleshooting Common SRD Status Issues

SASSA status checks may show declined, canceled, or failed issues. In such cases you must contact SASSA officials to know the exact reason and appeal against it if it is incorrect.

How to Appeal a Declined SASSA Grant?

If your SASSA status check shows ‘Declined’ or ‘Canceled’ with a reason that seems invalid to you, then you can appeal against it. This process is also known as reconsideration for the SASSA grant. 

The appeal must be made within 30 to 90 days after your application is declined.

You can lodge your SASSA grant application reconsideration through the official SASSA website. Here’s a step-by-step procedure: 

  1. Open the official SASSA website.
  2. Navigate to the ‘Appeal’ icon and click on it.
  3. Verify your account by providing your ID number and other information as asked.
  4. You will receive a link to the form for the SASSA Reconsideration Appeal.
  5. Fill out the Appeal form and submit it.
  6. Provide supporting documents where needed in the required format.
  7. Submit the appeal and keep tracking it for further action.

Key Information for SRD 370 Appeal

The SASSA SRD reconsideration appeal requires your national ID, name, father’s name, and monthly income. To verify these details, you also need to provide supporting documents, including:

  • ID card
  • Income proof
  • Bank statements
  • Medical reports
  • Residential proof
  • Birth certificate

Recommended SASSA Contact Methods for SRD Status Issues

Visit the SASSA office or contact them through the following methods:

  • SASSA SRD Grant Website: srd.sassa.gov.za  
  • SASSA Toll-Free Helpline: 0800 60 10 11
  • SASSA WhatsApp line: 082 046 8553
  • SASSA General Inquiry Email: srd@sassa.gov.za 
  • SASSA Physical Offices & Head Office: SASSA house, 501 Prodinsa building, CNR Steve Biko and Pretorius Street, Pretoria.

What are SASSA E-forms?

SASSA e-form is an online application used to apply for SASSA grants and services. The e-forms help citizens manage their grant applications and status checks, all digitally. It all happens through the SASSA services portal (website).

  • It provides digital access to all citizens.
  • It helps manage existing grants, update personal information, and check grant status.
  • It helps in the appeal process for reconsideration when your application is declined or disapproved. 

How to use SASSA E-forms?

SASSA e-forms are easily accessible for individuals through the official website. The user can click and open any type of form. Fill the form by providing accurate information, and submit it. Ensure that all the information provided is accurate and can be verified with your documents.

How to avoid SASSA related Scams

Beneficiaries should always be aware of scammers and verify the people if they ask for your details. Avoid discussing personal details with them. To keep yourself safe from scams:

  • If you suspect anyone, contact the SASSA toll-free number or their general enquiry email.
  • Do not share your ID number and bank account number with unofficials.
  • Beware of calls and mail related to your grant.

Corruption Reporting to SASSA

If you observe any corruption related to SASSA grants, you should inform the higher authorities immediately. These corruptions might be of the form:

  • Ineligible beneficiaries
  • Bribery
  • Fake grant approval
  • Misuse of funds

Report to the toll-free SASSA helpline immediately, and inform them about corruption and fraud, or visit their nearest physical branch. 

FAQ’s

Why was SASSA approved, but no pay date?

The ‘Approved’ status doesn’t mean that your payments are processed. If you see ‘Paid’ but have not received the payment, then you must be concerned. In this case, you should contact the SASSA helpline or visit the SASSA physical branch.

How many days does a SASSA appeal take to approve?

It takes 30 to 90 working days to approve the reconsideration appeal.

How long does it take for SASSA to verify my banking details?

SASSA takes almost 3-5 working days to verify your banking details.

Is there a SASSA Loan for SRD Grant Beneficiaries?

There’s no loan that SASSA offers; however, the Tymebank provides an interest-free loan of R1000 for a specific duration.